FAQ

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What is U-Drive Plus?

U-Drive Plus is our enhanced U-Drive Program. If you were enrolled previously, the only thing that has changed is more ways to save - there is no need to sign up for a new account!

U-Drive Plus is UDF’s guest loyalty program. It’s our way of rewarding our most loyal guests with savings on gasoline and on select products. Just scan your U-Drive Plus app barcode or enter your Alt-ID and earn discounts in the following ways:

• Every day 6¢/gal of Gasoline Savings: Every day, without even purchasing anything inside, you can save 6¢ at the pump if your account is registered and opted-in to receive promotional offers. Plus, your 6¢ can be stacked on top of other fuel rewards. Just scan your U-Drive Plus app barcode or enter your Alt-ID and save 6¢ or more off per gallon of gas.
  • If your account is not registered and opted-in, this decreases to 3¢, which can not stack on top of other fuel rewards.
• Fuel Rewards: Fuel Rewards are offered on featured items across the store that allow you to earn cents off per gallon of gas. See our current featured rollbacks here and look for the U-Drive savings symbol on store signs.
• Member Pricing: A few select items each month will have discounted prices with U-Drive Plus, which is available to all U-Drive members. The price will adjust when you scan your U-Drive Plus barcode in the app or use your Alt-ID at the register. For example, you can get special savings on UDF gallons of milk with U-Drive. See our current featured Member Pricing deals and look for the Only with U-Drive plus savings symbol on store signs.
• Market Basket: On top of gas rewards on featured merchandise, you can earn 5¢ off per gallon of gas every time you spend $25 in store (a few items that we sell are excluded - see below for products that are not eligible for fuel discounts). The best part? Your $25 total can add up over multiple visits. Register your card to track your progress.
• Five & Drive Malts/Shakes (seasonal promotion): Buy five of our hand dipped malts & shakes over multiple visits from May through August (specific dates will change from year to year) and receive 50¢ off per gallon of gas! Register to keep track of your purchases and total savings.
• Four for Forty Ice Cream Cones/Cups (seasonal promotion): Buy four individual scoops or cups, any size, of our hand-dipped ice cream over multiple visits from January through March (specific dates will change from year to year) and receive 40¢ off per gallon of gas! Register to keep track of your purchases and total savings.

What are Stackable Savings?

Fuel rewards add up over time! Stackable savings are for U-Drive Plus members who are registered and opted-in to receive marketing and promotional offers.

Guests who register and opt-in will receive 6¢ off per gallon of gas every day.  When you purchase participating products, you can earn fuel rewards that stack on top of that 6¢.

Example: 6¢ every day savings + 3¢ for a hot coffee + 3¢ for an iced coffee + 3¢ for a fountain drink + 5¢ when you hit the $25 Market Basket gives you a total of 20¢ off per gallon of gas!

Registered and unregistered guests who have NOT opted-in to receive marketing and promotional communications will receive 3¢ off per gallon of gas every day.  Their 3¢ will NOT stack with other fuel rewards but will be replaced by them.

How does it work?

Simply scan your U-Drive Plus app barcode or enter your Alt-ID every time you make a purchase, then register to see the savings add up. When you’re ready to redeem your fuel discount, just scan your U-Drive Plus app barcode or enter your Alt-ID.

Special gas price listings for U-Drive Plus members. Check the store directory in the UDF app to see the current gas prices after your U-Drive discount.

Where can I earn and redeem fuel rollback discounts?

You can earn discounts at any UDF by scanning your U-Drive Plus barcode in the app or entering your Alt-ID when purchasing featured rollback items. To find a store with gas pumps, use our store finder and scan your U-Drive Plus app barcode or enter your Alt-ID before your fill-up.

How do I register my card online?

It’s easy — simply follow the instructions here to register. After a short period of time, you’ll receive a confirmation email. And that’s all there is to it!

Can I use my U-Drive Plus without registering it?

Yes. But you won’t be able to track your discounts, expiration dates, or recent transactions or set up an Alternate ID unless you register. You will not be able to take advantage of unique programs for registered U-drive members like Low Price Lock, and you will only save at least 3¢ every day instead of 6¢ if you register and opt-in for marketing communications.

How and why do I set up an alternate ID?

When you register your U-Drive Plus account, please provide a mobile telephone number and that will be your Alternate ID (Alt-ID). The Alt-ID can be used inside the store or at the gas pump.

What is Low Price Lock with U-Drive Plus?

Low Price Lock with U-Drive Plus locks in the lowest price of gasoline for that day. All registered U-Drive Plus members are locked in with the lowest gas price of the day until midnight. Just scan your U-Drive Plus barcode in the app or enter your Alt-ID and watch the price go back to the lowest price of the day when you lift the gas nozzle. The price will drop even more with the 6¢ everyday savings for marketable members or your earned savings balance. Don’t ever miss out on filling up on time with your registered U-Drive Plus account with Low Price Lock.

What is this option at registration to receive promotional information?

By agreeing to receive information, you have agreed to have us send you email notifications about special promotions, programs, and offers. This is the best and easiest way to maximize the benefits of U-Drive Plus, like receiving 6¢ everyday fuel savings that can be stacked with other fuel rewards. We even send push notifications in the app, so you know when gas prices will be going up in your area. Register now.

Is there a limit to the amount of discounts I can redeem on any single fuel purchase?

You can redeem all of your earned discounts until the retail price of gas reaches 10¢. These discounts are valid for up to 25 gallons of gas in one vehicle at a time (because your safety is important to us).

Which products are not eligible for discounts?

Here’s a complete list of products that don’t earn you money off gas: gasoline, cigarettes, tobacco, nicotine, alcohol, beer, wine, money orders, prepaid cards, gift cards, phone cards, RTA bus tokens, lottery, and car wash. Sales tax is also excluded

Do my discounts expire?

Most fuel discounts expire after 45 days after they are earned - some are only valid for a shorter time. Register your U-Drive Plus card to keep track of the fuel rewards you have earned and to see how close you are to your next reward! You will find this information on the Personal Account Details page on the website or app.

How do I check my discount balance?

Simply log in to your account on the website or app to see your available discounts, recent transactions, progress toward the Market Basket and more. Don’t have an account yet? Register today!

How do I get a U-Drive Plus account?

Either create an online account on the app or website, which allows you to use your Alt-ID or barcode on the app, or text UDRIVE to 60534 for a link to register. It’s fast, easy and free!

Do I need the UDF app for U-Drive Plus?

No, you do not have to have the UDF App on your mobile phone to take advantage of U-Drive Plus, but it has some great benefits. You can register your U-Drive account on the app and then log in. The bar code for your U-Drive Plus account will be right on the home page of the UDF App. Open the App and scan your phone for U-Drive Plus savings. The UDF App features exclusive coupons and offers you can’t get anywhere else . Hurry, download the app today.

Download the UDF app from all major app stores

Can I share my email address with my family?

You can only have one email address and phone number per account; however, you can add up to 5 U-Drive Plus digital cards to this account. This is a great way to stack up savings; just remember it’s first come first save at the pump!

How much does U-Drive Plus cost?

Absolutely nothing! We designed U-Drive Plus to save our most loyal guests money on each and every gallon of gas purchased.

Will my personal information be put on a mailing list or shared?

No — your personal information will remain secure and confidential and will only be shared if required by law (details can be found in our Privacy Policy).

Questions about Adult Beverage Rebates?

Visit our Adult Beverage Rebates FAQ.

Need help or want to stop receiving SMS messages?

For HELP, text HELP to 60534. To stop, text STOP to 60534. May be autodialed. Message and data rates may apply. Recurring messages/mo.