A message to our guests about the Coronavirus from Brad Lindner, CEO of United Dairy Farmers

Saturday, May 16, 2020


To Our Guests:

I want to say thank you for the continued trust you place in us and our team every time you visit our stores or purchase our products. Each day, we learn more information about COVID19 and how to prevent its spread. Our intent is to provide a safe environment for all our guests and associates. Below are some additional changes we have recently made that are important for you to know. But first, I want to share some things about the associates who work for us.

I can’t say enough about our associates and their hard work during this disruptive time. I want to personally thank them for their contributions during this unique set of circumstances. Just like many of you, they have had personal or family related challenges caused by this pandemic, but continue to come into work with an authentic concern for each of you as our guests. We have put together a special recognition bonus to our store frontline associates and are providing additional benefits to many other areas of our business, as well.

In closing, we will continue to provide you updates as we deal with this issue together.


Brad Lindner,
President & CEO

Enhanced Safety Measures


Some United Dairy Famers locations and gas pumps may have adjusted hours-please visit our store locator page for the most up to date store hours information.

Enhanced, rigorous cleaning and sanitation practices are being performed at all stores, leveraging updates from the CDC and state health departments.


For our associate's safety, we have provided gloves and masks to every associate, and we are encouraging healthy hygiene habits. 


We support social distancing to keep you and our associates safe. At times, we may offer some additional gentle reminders while in our stores.


The health and safety of our guests and associates has been our priority throughout the pandemic. We continue to strongly encourage face coverings for associates and guests in areas with substantial or high risk of transmission, as defined by the CDC. We’ll follow all local mandates, as we have throughout the pandemic, and continue to monitor guidance from the CDC closely.


For our elderly guests or for those needing additional assistance, please ask one of our associates to help.

Keep in mind that most of our gas pumps have a “help” button you can press and our store associates will reply to help with your gas needs.


Store Notices


The safety of our associates, guests, and partners remains our top priority. In order to keep you updated on COVID19, here is a summary of our locations where an associate has had a positive COVID19 test, along with the time frame when they last worked.

Store Address State Last Date In Store
147 2086 North Bend Road KY 7/13/21
147 2086 North Bend Road KY 7/15/21
144 701 Wooster Pike OH 8/30/2021
22 5275 Beechmont Ave. OH 9/7/2021
23 3360 Glenmore Ave. OH 9/7/2021
191 6615 Beechmont Ave. OH 9/7/2021
23 3360 Glenmore Ave. OH 9/5/2021
669 901 Norton Road OH 9/6/2021
667 4775 Sunbury Road OH 9/6/2021
79 608 South State Street OH 9/6/2021
30 11620 Springfield Place OH 9/7/2021
117 211 West Main Street OH 9/6/2021
165 2055 Centennial Boulevard KY 9/7/2021
245 950 W. State Street OH 9/10/2021
114 7900 Hamilton Avenue OH 9/11/2021
160 1135 Steffn Lane KY 9/10/2021
168 5800 Glenway Avenue OH 9/11/2021
184 4220 Fields Ertel Road OH 9/12/2021
10 2151 Lonsantiville Road OH 9/12/2021
114 7900 Hamilton Avenue OH 9/12/2021
154 5654 Vine Street OH 9/10/2021
161 9203 Reading Road OH 9/11/2021
168 5800 Glenway Avenue OH 9/13/2021
161 9203 Reading Road OH 9/13/2021
657 77 North Fourth Street OH 9/14/2021
616 6686 E. Main Street OH 9/17/2021
171 101 N Verity Pkwy OH 9/16/2021
137 6401 Branch Hill/Guinea Pike OH 9/10/2021
64 9472 Kenwood Rd OH 9/22/2021
120 101 West State Street OH 9/20/2021
165 2055 Centennial Blvd KY 9/20/2021
16 9759 Montgomery Rd OH 9/8/2021
114 7900 Hamilton Avenue OH 9/20/2021
108 395 East Main Street OH 9/16/2021
669 901 Norton Road OH 9/18/2021
182 2575 Cincinnatti Brookville Road OH 9/23/2021
148 145 Fairfield Ave KY 9/29/2021
242 7910 Dayton Road OH 10/1/2021
107 3610 Blue Rock Rd OH 10/2/2021
169 4041 Turkeyfoot Rd KY 10/4/2021
102 1873 Highway 28 OH 10/1/2021
165 2055 Centennial Blvd KY 10/5/2021
105 3325 Clifton Ave OH 10/8/2021
669 901 Norton Rd OH 10/5/2021
614 3555 Broadway OH 10/10/2021
145 4332 River Road OH 10/10/2021
108 395 East Main St OH 10/12/2021
95 233 North High St OH 10/16/2021
646 1043 W Broad OH 10/16/2021
179 4118 North Bend Road OH 10/15/2021
669 901 Norton Rd OH 10/25/2021
179 4118 North Bend Road OH 10/24/2021
19 8577 Dixie Highway KY 10/29/2021
163 3911 Tylersville Rd OH 10/29/2021
174 109 E Main St OH 11/5/2021
672 520 E. Main St OH 11/2/2021
166 4101 E. Galbraith Rd OH 11/5/2021
165 2055 Centennial Blvd KY 11/15/2021
123 9420 Loveland-Madeira Rd OH 11/14/2021
165 2055 Centennial Blvd KY 11/18/2021
169 4041 Turkeyfoot Rd KY 11/15/2021
166 4101 E. Galbraith Rd OH 11/15/2021
186 1963 Jamison Drive IN 11/18/2021
160 1135 Steffen Lane KY 11/19/2021
123 9420 Loveland-Madeira Rd OH 11/17/2021
170 4905 Delhi Pike OH 11/17/2021
660 7085 ST RT 3 OH 11/18/2021
36 9167 Winton Rd OH 11/27/2021
114 7900 Hamilton Ave OH 11/28/2021
160 1135 Steffen Lane KY 11/27/2021

United Dairy Farmers has implemented a COVID19 response plan which has been enacted in each of the locations above.  This includes the use of a professional cleaning and sanitizing company to deep clean and apply a disinfectant to all surfaces of our stores (both inside and outside-at the gas/air pumps, etc.) per CDC guidelines. In addition, we are working with the local health departments to assist both our quarantined associate who tested positive as well as those quarantined associates who had direct contact.  We will do everything we can to support our impacted associates, including providing paid time off for those quarantined.  We continue to perform hourly enhanced preventative sanitation and safety measures in all of our stores to prevent the spread of illness to the fullest extent possible.